Shipping & Delivery Policy

At Shagunkurtis, we aim to process and deliver your orders safely and within the estimated delivery time.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Shipping & Delivery

We provide delivery services across India.

Estimated delivery time is generally 3–7 business days after the order has been shipped. Delivery time may vary depending on the delivery location, courier service, weather conditions, holidays, and other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

Free shipping may be offered on selected orders or during promotional periods as mentioned on our website.

4. Order Tracking

Once your order has been shipped, tracking details may be shared with you through your registered email or other available communication methods.

You can use the tracking information provided by the courier to check your shipment status.

5. Delivery Delays

While we make every effort to deliver orders within the estimated time, Shagunkurtis is not responsible for delays caused by courier partners, incorrect or incomplete delivery addresses, weather conditions, public holidays, natural events, or other circumstances beyond our reasonable control.

6. Incorrect Address

Customers are responsible for providing a correct and complete shipping address and contact details at the time of placing an order.

If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.

7. Damaged Package

If you receive a package that appears damaged or tampered with, please contact us as soon as possible with your order details and clear photographs/videos of the package and product.

We will review the issue and assist you according to our Return & Refund Policy.

8. Contact Us

For any questions regarding shipping or delivery, please contact us at:

Email: info.shagunkurtis@gmail.com